FREQUENTLY ASKED QUESTIONS (FAQ)

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Seating Overview 

Parking

All parking areas in the Parksville Community Park are open to the public and may be utilized on a first-come first-served basis. Blue Rodeo patrons may access the public parking lots within the park; however, we anticipate these lots will fill up quickly. We encourage festival attendees to consider alternatives like parking off-site, bicycling or walking to the theatre. For those requiring accessible parking there are a limited number of designated accessible spaces available in the park. SPR Traffic Services will be on site to assist with orderly parking in the lots. Any vehicles parked on areas outside of designated parking lots may be towed. Closer to the event we will send a map of other parking lots located in downtown Parksville.

Other options will be announced closer to the concert date. 

Personal Items

Bags, backpacks and picnic coolers are not allowed.  Small purses are allowed but will be subject to search by security staff. Personal belongings are the responsibility of attendees. No outside food or beverage (unless otherwise specified or approved in advance for allergies or specific dietary requirements). Potable tap water will be available onsite, so empty water bottles are allowed. Anyone found with outside alcohol or other prohibited items will be evicted from the site and will not be issued a refund. Only non-breakable cups may be used for beverages. For safety reasons, glass containers are not permitted.

Concert Entry Gates

Gates will be open 1.5 hours before the opening band takes the stage.  The Box Office will open before that so you can purchase tickets (if any availability remains) or pick up your wristbands from online orders.

Festival Wristband Entry

A wristband is required for entry to the concert venue (premium reserved seating will have Section, Row and Seat number printed on the band). If possible, attendees are encouraged to pick up their wristbands from the McMillan Arts Centre (133 McMillan Street, Parksville; box office open Tuesday through Sunday, 11 am to 3pm) prior to the day of the concert.  This will allow for quicker entry into the venue. If you have paid for tickets but not picked up your wristbands at the McMillan Arts Centre beforehand, they may be picked up at the Box Office on site. 

Seating

Premium Reserved Seating-Sections A through L:  sections, rows and chair numbers will be clearly marked with ushers available to help locate seats.

V.I.P. Experience: will include upgraded seating, light snacks, private bar and washroom, cocktail tables, tented area for bar and food service.

VIP seating is an unassigned area designed to offer a flexible and comfortable experience, with a range of fixed seating options, as well as open mingling spaces for guests who prefer to stand or move about. While individual seat numbers are not assigned, the area is arranged to support a variety of seating preferences and social experiences. VIP guests also have access to a private bar and separate washroom facilities within the section for added convenience.  

General Admission Seating: is located behind the premium reserved seating sections (see attached seating plan). Attendees will bring their own chairs or blankets and select where to sit based on availability. Please no high back lawn or lounge chairs. Please assist us in keeping your footprint small to maximize seating in this area as we expect a large crowd. Due to space limitations, there will not be a designated dance area at this concert. 

Accessible seating is available in all sections and is designed to provide clear access routes from entrances and amenities. In the premium and VIP sections, select fixed chairs are removed to accommodate wheelchair spaces with adjacent companion seating, while in general admission, designated accessible viewing areas are provided with space for mobility devices and companions. Accessible seats can be purchased over the phone directly through the MAC box office via phone at 250-248-8185 or in person at the McMillan Arts Centre Box Office – this ensures individual accessibility needs are understood and are sold at the same price level as comparable non-accessible seating. One attendant ticket, priced at $25 plus fees, is permitted with each accessible ticket. Venue staff will be on site to assist guests from arrival to seating, to help manage companion seating, and ensure accessible areas remain available for those who require them, while respecting guest independence and providing assistance upon request. 

Food Trucks, Food Service Area & Washrooms Located Onsite

Several food options will be available on site.

Weather

The concert will be held rain or shine. We don’t expect rain but please dress and prepare accordingly for weather conditions. Tents are not provided for concert attendees. Please do not bring umbrellas that will impair others vision. 

First Aid

First Aid with qualified personnel and equipment will be provided. 

Garbage & Recycling

Garbage and recycling containers will be located throughout the concert area. Kindly assist our concert volunteers by placing your waste in the proper receptacles and helping us to keep the area clean and safe for everyone.

Liquor Service

The Parksville Beach Festival Society is planning for liquor service provision at this concert. Please note that concert goers are not allowed to bring alcohol or any other liquids into the venue and our team will screen for this at the entrance gate. Any prohibited items, including outside liquor, will be confiscated. There will be a wide range of alcoholic and non-alcoholic refreshments, and water available to purchase. We appreciate your cooperation.

Smoking & Vaping

Smoking and vaping are not allowed within the festival venue. Please exit the concert venue if you wish to smoke or vape. 

Dogs

Dogs will be not allowed in the concert area, however guide or service animals specifically trained to aid a person with a disability are welcome.

Ravenhill Road Access

Ravenhill Road, which parallels the concert area, will be closed except for emergency vehicles and restricted traffic only (e.g. bands & food trucks). 

Refunds

Tickets are nonrefundable. In the highly unlikely chance, the event is cancelled due to unforeseen or extreme circumstance the concert will be rescheduled for a later date.